Every year, someone in the North of England hands over a deposit to a "local" firm with no address, a van with no name on it and a price that seemed too good to be true. It usually was.
1. Are you fully insured?
Public liability insurance protects you if something goes wrong on your property. A proper firm will happily confirm it.
2. Will you visit before you quote?
A driveway cannot be priced properly without measuring, checking levels and looking at the ground. A quote from a photo is a guess.
3. How deep will you dig, and what goes in the base?
This is where corners get cut, because nobody can see it afterwards. A good contractor explains the dig depth and sub-base in plain English.
You are not buying a surface. You are buying everything underneath it.
4. Where will the water go?
Drainage is the difference between a drive that lasts and one that floods, freezes and cracks.
Send us a photo on WhatsApp or book a free site visit. No pressure, no obligation.
5. What exactly is in the price?
Edging, waste removal, making good, clean-up. A clear quote lists them. A vague one leaves room for "extras" later.
6. Who will actually be on site?
Will the people who quoted be involved in the job? Our customers often mention Johnny by name, because he is on site giving advice from start to finish.
7. What if something goes wrong?
A business with a real office, a depot and a reputation to protect is easier to call back than a mobile number. We are on Milbourne Street in Carlisle with a depot in Canonbie, and we will beat any genuine quote. Get in touch.